Terms of service

Kivaara – Where Elegance Meets You

Welcome to Kivaara. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General

These Terms govern your use of our website and services operated by M/s OCCI ORI ENTERPRISES. By using our platform, you confirm that you are at least 18 years old or using it under supervision.

2. Products & Services

  • All jewellery products are subject to availability.

  • We reserve the right to modify or discontinue any product without prior notice.

  • We make every effort to display product details accurately; however, slight variations in color, design, or finish may occur due to photography and screen settings.

3. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes (as mentioned).

  • We reserve the right to change pricing at any time without prior notice.

  • Payments must be made through approved payment methods available on our website.

4. Orders & Acceptance

  • Once an order is placed, you will receive a confirmation.

  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicious activity.

  • In case of cancellation, a full refund will be processed.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and logistics.

  • We are not responsible for delays caused by external factors beyond our control.

6. Returns & Refunds

  • Returns and refunds are governed by our Refund Policy.

  • Customers are advised to review the policy before making a purchase.

7. Intellectual Property

  • All content on this website (logo, images, text, designs) is the property of Kivaara / M/s OCCI ORI ENTERPRISES.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to disrupt or harm the website functionality

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the value of the product purchased.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in Mumbai, Maharashtra.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

13. Contact Information

M/s OCCI ORI ENTERPRISES
8th Floor, Flat No. 809, Wing A
Mathuradas Vasanji Road
Near Fuda Cancer Hospitals
Andheri East, Mumbai, Maharashtra – 400093

📧 Email: occiori.enterprises@gmail.com
📞 Phone: +91 9849551802